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Scammers pray that you don't join us today!
If you have been scammed by a forex company, we will do everything in our power to help you get your money back.
Please login with your Forex Peace Army forum
username to file new complaint or see recovery progress.
Not a ForexPeaceArmy.com member?
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| Step#1 - Initial Review. |
Your complaint will be reviewed by an FPA member assigned to that task. This insures that the description
really is of a scam. If so, then the Scam Ticket will go into a secured thread where you and the scam resolutions team
discuss the evidence and determine next steps to try to resolve the issue. If the evidence isn't quite enough, we will
suggest ways for you to get better evidence. If the case doesn't qualify as a SCAM, or there is no way to get solid
evidence, then the Scam Ticket will be denied. Otherwise it moves to the next step.
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| Step#2 - Resolution and Recovery. |
Once enough evidence is gathered, your initial complaint will be added to our reviews areas
and will be marked as Pending. You will also get a publicly accessible thread where you and other FPA members may discuss
the problem. Both of these will be visible to tens of thousands FPA members and sites guests. This will provide a major
motivation for the company to quickly respond to your concerns.
At this point, we will help you create a complaint to the company that will explain what the problem is and what they can
do to help resolve it, along with links to your complaints on FPA's website. This will also contain a reasonable deadline
for action on their part. If they don't meet the deadline, then an FPA Scam Investigators try to contact the company on
your behalf.
In general, most companies should decide to come to a reasonable solution when faced with a legitimate complaint in such a
public web site combined with solid evidence. When they do, the complaint will be listed as resolved with additional notes
added by the scam resolution team about the how the issue was resolved.
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| Step#3 - Forex Peace Army Action. |
If the company does not respond or responds in an unsatisfactory manner, then
- the company will be labeled as SCAM in our
Review section until the issue is resolved and the details of the scam investigation will be listed in our
Blacklisted Folder of the Forum;
- we will email a SCAM Warning about this company to our HUGE database of over 30,000 active forex traders;
- we may post a SCAM Warnings about this company to other major forex forums;
- depending on the circumstances, your case may also attract the attention of our "Special Forces" members who include lawyers, reporters,
and law enforcement officers;
- we will also research and help you find the information on how to file complaints with the proper regulatory bodies in your area.
For US based companies the major agencies are the NFA (National Futures Association) and FBI Internet Crimes Division.
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